Turn happy patients into five-star reviews automatically. Evergreen makes it easy to ask for feedback at the right moment and showcase your best reviews online.
Practices using Evergreen average 4.8 stars on Google
Before a patient ever calls your office or walks through your door, they've already formed an opinion based on what they found online. Reviews are often the deciding factor between choosing your practice or going to a competitor down the street.
Google prioritizes businesses with more reviews and higher ratings. More reviews means better visibility when patients search for care in your area.
Detailed, authentic reviews from real patients give new patients confidence that they're making the right choice. It's word-of-mouth at scale.
Practices with strong review profiles convert website visitors to appointments at significantly higher rates. Your reputation does the selling for you.
Reviews tell you what's working and what isn't. Patterns in feedback help you identify opportunities to improve the patient experience.
Evergreen handles the entire review lifecycle, from asking patients for feedback to monitoring and responding to what they say.
Send personalized review requests via SMS or email after appointments. Patients get a simple link that takes them directly to your Google review page.
Get notified instantly when new reviews come in so you can respond quickly. Never miss a review, positive or negative.
Respond to reviews directly from your Evergreen dashboard. Use templates for common responses or craft personalized replies.
Track your reputation over time with clear reporting on review volume, ratings, and trends. See what's working and where to focus.
Manage reviews across all your locations from one dashboard. Compare performance and share best practices across your organization.
Catch issues before they become public. Patients who indicate a negative experience can be routed to private feedback instead of public reviews.
A proven approach that consistently delivers results.
When a patient finishes their appointment, Evergreen automatically adds them to the review request queue. No manual work required from your team.
A personalized text message is sent at the optimal time, typically a few hours after the visit when the positive experience is still fresh.
The message includes a direct link to your Google Business Profile review page. One tap and they're ready to write their review.
The patient writes their review and it goes live on your Google listing. You get notified immediately so you can respond if appropriate.
For patients who don't respond to the first request, a gentle reminder can be sent a few days later. Those who've already reviewed are automatically excluded.
A simple, friendly message that makes it easy to leave feedback.
Message content and timing are fully customizable
"We went from 40 Google reviews to over 200 in less than a year. The automated requests make it so easy—patients actually thank us for the reminder because they wanted to leave a review but kept forgetting."
See how Evergreen can help you get more reviews, respond faster, and build the online presence your practice deserves. Schedule a demo with the Happy Camper team.
Questions about review management? Ask our team or chat with our AI assistant for quick answers.